Virtual event, November 23-24, 2021
Open Banking Will Be Here By 2023
Canada’s Finance Minister recently published a report which stated the initial Open Banking framework should be operational by 2023. So, are you ready? Tune into two days of bite-sized sessions that will empower and shape your future strategy.
2021 HEADLINERS INCLUDE
Ada de Michele
THE VIRTUAL EVENT EXPERIENCE
VIRTUAL 2021 PROGRAM
All timings are EST
Kelly StanleyCo-founder Open Banking Expo
Sue HutchisonPresident & General Manager Equifax Canada
Sue is President of Equifax Canada where she leads a team of over 500 employees primarily in Toronto and Montreal office locations. Sue has over 25 years of experience in commercial and retail banking and digital payment technology.
Prior to joining Equifax in late November 2020, Sue served as Senior Vice President, Core, Digital and New Payments at Mastercard Canada; Chief Commercial Officer at Payments Canada; Canada Country Manager and Group Head at D+H (now Finastra) and held Senior Vice President roles at HSBC and Bank of America, including in Retail Banking and Wealth Management, Commercial Banking and Global Transaction Banking.
Sue is currently a board member of Home Capital Group and sits as an Advisory Board Member for Women in Payments. Her previous Board experience includes Canada Payments Association (now Payments Canada), BC Women’s Hospital Foundation and Nature Conservancy of Canada.
Sue is an award recipient of the ‘Top 100: Canada’s Most Powerful Women’. She has an MBA in Finance and International Business from the Schulich School of Business and is also an Institute Certified Director (ICD.D) of the Institute of Corporate Directors. Sue lives in Toronto.
Opening keynote: A view from the top
A view from the top.
Bill MorneauSenior Fellow, Jackson Institute & former Finance Minister Government of Canada
PANEL DEBATE: Consumer directed finance – shaping Canada’s fintech future
- Open Banking in Canada – the latest developments influencing the market
- What are the Canadian consumer directed finance power players up to?
- How is Bill C-11, Retail Payments Activities Act (RPAA), ISO 20022, the incoming FDX triggering change across the ecosystem?
- Moving from speculation to action: Is there value for government and industry to bring Open Banking to Canada before an official framework has been established?
- Is our digital and payments infrastructure ready to move from CDF infancy to adolescence?
- Can we wait for the time and effort for the rules to be written? And do we have to? Or can industry lead the adoption and experimentation of facilitating Open Banking?
Moderator: Jennifer Reynolds
Elizabeth SalePartner, Banking and Financial Services Osler, Hoskin & Harcourt LLP
Elizabeth is a partner in the Toronto office specializing in the regulation of financial institutions and other financial services providers, including banks, foreign banks, captive finance companies, payday lenders, insurance companies, trust companies, loan companies, participants in the payment card industry and fintechs. She has particular expertise in both federal and provincial consumer protection and cost of borrowing legislation, including the application of these laws in the online environment. Elizabeth also routinely advises on issues related to payments, open banking and anti-money laundering and terrorism financing risks.
Jennifer ReynoldsPresident & Chief Executive Officer Toronto Finance International
Jennifer Reynolds is the President & CEO of Toronto Finance International (TFI), a public-private partnership whose mission is to promote and develop Toronto’s financial services sector, and to establish its prominence as a leading global financial centre.
Jennifer’s 20-year career in the financial services industry has included senior roles in investment banking, venture capital, and global risk management. Prior to joining TFI, Jennifer was the President & CEO of Women in Capital Markets (WCM), Canada’s largest industry association and advocacy group for women in the financial sector.
Jennifer is a Director on the Board of Citibank Canada, Director on the Board of the Canada Development Investment Corporation (“CDEV”), Director on the Board of Women’s College Hospital Foundation, and Director on the Board of Tourism Toronto. She is also a former Member of the Ontario Venture Capital Fund Advisory Committee, former Chair of the Board of Advisors of the Microskills Business Incubator, and former Director on the Board of Studio 180, an independent, Toronto-based theatre company. In 2015 and 2017, she was named a Women’s Executive Network (WXN) Canada’s Most Powerful Women: Top 100 Award Winner.
Jennifer is a graduate of the Harvard Business School Women’s Leadership program, and she received her MBA from McGill University, as well as a Bachelor of Arts with a double major in Economics and Political Science from McGill University. Jennifer also holds the Institute of Corporate Directors Designation, ICD.D.
Matt MacNeilDirector, Standards and Technology CIO Strategy Council
Matt MacNeil is the Director of Standards and Technology at the CIO Strategy council and has over 20 years’ experience in the standards, certification and management consulting. The bulk of his career has been with the British Standards Institution (BSI) where his focus was Information Security, IT and Risk standards.
Mayank MishraManaging Director; Global Head Digital Channels Citi
Mayank Mishra is the Global Head of Online Banking and Connectivity Services, at Citi’s Treasury and Trade Solutions (TTS) business. Mayank Mishra is responsible for leading Digitization, Client Experience and Productivity initiatives for online payments and other Treasury and Trade Solutions across the global footprint of 95+ countries through the use of Industry leading Digital platforms. In this role Mayank Mishra and his team works with the clients to drive Strategy, Execution and commercialization of CitiDirect BE, Citi’s award winning Online Banking platform. This platform CitiDirect BE provides a wide range of services across Payments, Receivables, Liquidity, Trade and Supplier Finance supporting all the Citi Treasury and Trade Solutions markets globally. Mayank Mishra is also responsible for Streamlining Corporate to Bank payment and information flows through integration with clients’ systems such as Enterprise Resource Planning (ERP) and Treasury Management solutions. Mayank Mishra’s priorities include enhanced overall experience through creation of industry leading Online Banking and Connectivity capabilities. Mayank Mishra has over 25 years of industry experience, with over 12 years in leading Digital Services in Online Payments space. Mayank Mishra holds a Master’s degree in Computer Science and currently resides in New York City. He is an avid golfer and a tennis enthusiast.
Rami ThabetVice President of Digital Product Royal Bank of Canada
Rami Thabet is the Vice President of Digital Product. In this role Rami leads the team responsible for envisioning, building and shipping industry leading digital products. He is responsible for RBC’s Digital channels, Omni-channel experiences and key capabilities such as identity and security and the API platform.
Rami has been with RBC for over 7 years and held various roles in Marketing & Channel Strategy, Technology & Operations, Payments & Cards and Digital. Most recently, Rami led the mobile, tablet and wearables organisation and delivered on a number of key capabilities and Canadian firsts in payments, identity and the NOMI Artificial Intelligence platform as well as the creation of RBC’s J.D. Power award winning mobile platform. His team has recently been awarded Celent’s Model Bank of the Year award for delivering personalised client engagement, creating exceptional customer-focused experiences and building digital literacy among employees.
Prior to his time at RBC, Rami held a number of roles across business, technology and consulting in the financial, technology and public sectors including BMO, CIBC, Manulife, Cancer Care Ontario, Ontario Government and CGI.
Rami graduated from Harvard University with a Bachelor’s Degree in Mathematics and Artificial Intelligence. He also holds a MBA from Cornell University.
Saba ShariffHead of New Product Development & Corporate Strategy Symcor
Saba Shariff is an acknowledged leader at Symcor Inc., a leading provider of business processing and data management services, supporting major banks, insurance, retail, and telecommunications companies in Canada. As Head of New Product Development and Innovation, Saba leads a passionate team of professionals in designing new and exciting ways to solve real customer problems and leverage data to both improve today’s services and discover new ones. With over 20 years of experience in IT and Product, Saba is a frequent public speaker in the private and public sector on topics such as Collaborations or Partnerships in Canada, and Breaking Stereotypes in Business Technology Management. In her spare time, Saba enjoys being active while managing the joys and tribulations of raising a teenage son.
Stéphane BousquetOpen Banking Leader National Bank of Canada
With over 25 years of experience in digital strategy and transformation, Stéphane has made a name for himself as a key player in the evolution of Canada’s digital landscape.
Prior to working at National Bank of Canada, Stephane was active in the media industry where he led numerous digital transformation programs for the Sun Media Corporation, the National Film Board of Canada and the Canadian Broadcasting Corporation. Stephane holds bachelor’s and master’s degrees in Communications and Digital Media from the University of Quebec in Montréal (UQAM).
Region in focus keynote: Observations from Australia’s Open Banking journey
- Australia’s timeline to Consumer Data Right (Open Banking) – insights into Australia’s phased approach to Open Banking and looking to the next phase of becoming an accredited data recipient
- What are the key Australian regulations and legislations – industry views and receptions?
- Goals towards the open data economy – insights into the ambition for CDR to be implemented into other sectors including energy, telecommunications, travel and leisure
- What are the must haves in legal architecture for the implementation of Open Banking solutions?
- Considerations on the data economy and what frameworks must be considered for roll out success?
Christine DayChief Information Officer Questrade Financial Group
Christine is the Chief Information and Technology Officer (CITO) for Questrade Financial Group acting as the CITO for multiple companies: Questrade, QuestWealth, QuestBank, and Community Trust. In this capacity, Christine led the growth of the technology team from 8 to over 470 IT staff in 4 countries. In tandem, she led the creation of Questrade’s suite of proprietary brokerage systems including an industry-leading, low-latency, direct access trading platform for equities on all North American markets. As both CIO and CTO, Christine provides Questrade with the leadership and technical capabilities to be consistently ranked as the fastest growing online brokerage, #1 online brokerage in Canada, and one of Canada’s best-managed companies for 10 consecutive years.
Christine Day offers a unique blend of objective analytical thinking, creativity, curiosity, and the tenacity to deliver results. She is a passionate advocate for consumers and leverages best-of-breed technology solutions as a mechanism for advocacy. Christine thrives on challenge. Where others may see barriers, Christine sees opportunities and leads others to gain comfort outside their comfort zones. She made significant contributions to a fundamental change in Canada’s regulatory posture and the introduction of Canada’s first Robo-advisory platform, QuestWealth Portfolios.
Christine is determined to modernize financial services in Canada for the benefit of all Canadians. Christine is an advisor on numerous industry boards and working groups. With a unique combination of expertise with financial services and financial technology, Christine has contributed greatly to transformative change in Canada, most notably the introduction of Open Banking and Real-Time Payments Rails. Christine is on the Member Advisory Council (MAC), a 20-person council codified in the Canadian Payments Act which serves as a consultative and engagement forum for system participants of Payments Canada. She is also on the Payments Canada Modernization Fraud Surveillance Steering Committee. Christine is on the Board of Directors for FDATA (Financial Data and Technology Association) working with government, regulatory authorities, and financial industry stakeholders to propel Open Banking in Canada. Christine has been a strong advocacy voice on dozens of conference panels and invitation-only consultations. Christine served on the Ontario Securities Commission Launchpad for two consecutive years to modernize regulation in capital markets and the TMX Group Executive Oversight Committee for Post-Trade System Modernization Projects.
Within technology more specifically, Christine served on the Board of Directors for the CIO Association of Canada for three years and on the Information Technology Management Advisory Council for Ryerson University, Ted Rogers School of Management. She is a frequent speaker at conferences and CIO gatherings on topics ranging from Women in Technology, CIO strategy, artificial intelligence, digital transformation, FinTech innovation, and IT leadership.
Scott FarrellCo-Chair, Australian Government's FinTech Advisory Group and led the Australian Government's review into Open Banking in Australia
Scott Farrell is a senior partner of King & Wood Mallesons with more than 20 years’ experience in financial markets, financial systems and financial technology law, advising startups, market participants, financial system operators, regulators and governments in Australia and the Indo-Pacific. Scott has given many years of service to the public and private sector in advising on, and guiding, regulatory and legal change in the financial market and system landscape, including in connection with financial technology. Scott has chaired the Australian Government’s FinTech Advisory Group and is on the Australian Government’s advisory board for innovation, research and science matters. Scott led the two inquiries for the Australian Government which designed, and developed, the framework for open banking and Australia’s Consumer Data Right and recently chaired the review into the regulatory architecture of Australia’s payments system.
THE DATA DEBATE: Lifting the veil on security, privacy and opportunity
- What are our present-day data challenges as we shape up for Open Banking?
- Where we need data enablers in place and removal of blockers stopping us achieving what we need to achieve
- Does screen scraping put the consumer at risk or is it actually the third-party intermediaries that require securing? And is the risk lowering as aggregation providers mature?
- Encouraging better security mechanisms – shifting from screen scraping to APIs
- Understanding the risk that lies with the aggregation provider’s security practices around data handling and improving trust through accreditation, rules, cyber security, access monitoring and beyond
- Should we start experimenting with financial data connectivity right now, or wait for the implementation of a formal Open Banking infrastructure?
Jason ChomikCanadian Director Financial Data Exchange
Jason Chomik, a seasoned Canadian technology executive who has been active in the payments and digital transformation space for over 25 years. Jason is the Director of the FDX Canada working group to cultivate a culture of collaboration, communication, and technical inclusiveness within FDX between different market segments of the Canadian financial services ecosystem. Jason also serves as the primary FDX resource to FDX Canada members to make the FDX workflow more digestible, and to ensure that all FDX Canada members, regardless of firm size or resources, have the ability to meaningfully participate in FDX technical standards development.
Mitch KoczerginskiAssociate Lawyer McMillan
Mitch Koczerginski is a Canadian lawyer with a practice focused on advising clients on all aspects of privacy law. Mitch advises and represents clients in connection with privacy and data breaches involving payment card information, personal information, health information and sensitive business information. Mitch routinely drafts and reviews privacy policies, conducts privacy impact assessments and responds to access to information requests. Mitch also handles submissions to provincial privacy regulators as well as the Privacy Commissioner of Canada on a variety of matters, including breach reporting and access to information appeals.
PANEL DEBATE: Open for business? Opportunities and challenges of Open Banking for Canada’s SMB market
For Lenders: Will the race between Banks and FinTechs to provide digital solutions to small business money management practices redefine the SMB market landscape?
For Suppliers: How a more transparent view of the SMB credit profile could mean better tradeline credit decisions and ultimately spell the end of COD terms.
For SMBs: How simplification and automation of consumer transactions could impact Merchant Payment and SMB Money Management practices.
Moderator: Jeff Brown
Ada de MicheleDirector, Credit and Financial Solutions Ingram Micro
Ada de Michele is a Strategic Risk Professional who partners with CFOs, CEOs, executives, and business owners to mitigate risks, and by doing so, contributes positively to bottom-line performance. After spending two decades working in Credit, Collections, and Accounts Receivables for top Fortune 500 companies such as Nike, Adidas, Valero Energy, and Wolseley Canada, Ada knows what truly drives business risk and operational performance as the head of a credit risk function – it’s the ability to balance unknown factors in traditional credit risk for an organization with a predictive analytical component.
Ada has led three major financial transformations in her career: leading large teams across multiple international boundaries. She has international credit experience and is often sought out as a speaker at industry credit conferences.
Ada is a trained Financial Analyst. She holds a BA in Political Science from York University, a Management Certificate from McGill University, and is a Certified Credit Professional.
Dina VardouniotisPrinciple Consultant Payments and Partnerships Inc
Bringing over 20 years over product development, data-driven marketing, relationship and P&L management, Dina Vardouniotis founded her consultancy practice, Payments and Partnerships to create value by enabling collaboration in the payments ecosystem. With deep experience in financial services, Dina led retail and small business lending product and marketing at CIBC, credit card partnerships at Citi and JPMorgan Chase, as well as product, marketing and communications at Alterna Savings and Bank. She currently works with financial institutions, merchants, fin/paytechs to develop payments strategies and program development for consumers, small business and commercial segments.
Dinaro LyHead of Innovation Partnerships and Community Engagement Interac
Dinaro is the Head of Innovation Partnerships at Interac Corp., Canada’s #1 trusted financial services company. Dinaro is responsible for overseeing Interac’s ecosystem partnerships and community engagement strategies. He has over 15-years of experience establishing strategic partnerships with Fortune 100 companies in the technology, finance and retail sectors in North America and globally. Prior to Interac, he was at MaRS Discovery District, North America’s largest urban innovation hub as Director of Fintech Innovation and Partnerships. While there, Dinaro and his team helped build Canada’s first fintech practice while expanding MaRS’ financial services partner network and provided unique investment and partnership opportunities to support the Canadian FinTech community.
He brings deep experience in digital payments, marketing, partnerships, and business development across multiple verticals and is passionate about combining both social purpose and financial gain among all types of collaboration to bring prosperity and humanity back into the business process.
He is currently an advisor to the HOLT Accelerator and Innovate Financial Health Accelerator.
Jeff BrownSenior Director, Small & Medium Business Equifax Canada
Jeff Brown is the Head of Small and Medium Business Strategy & Innovation at Equifax Canada. He has a passion for educating and advising fortune 500 companies on commercial credit practices, and working with them to empower the small businesses that leverage their goods and services. He has been a driving force for commercial and small business credit at Equifax Canada since 2016. His results are driven by partner engagement, technology, and innovation designed to empower Canada’s small businesses.
Jeff Brown est chef de la stratégie et de l’innovation, petites et moyennes entreprises, à Equifax Canada. Il se passionne en matière d’éducation et de conseils aux entreprises du palmarès Fortune 500 concernant les pratiques liées au crédit commercial, en travaillant avec eux afin d’outiller les petites entreprises qui tirent profit de leurs biens et services. Depuis 2016, il représente l’élément moteur du crédit commercial et du crédit aux petites entreprises chez Equifax Canada. Ses résultats sont stimulés par l’engagement envers les partenaires, et par la technologie et l’innovation inventées pour outiller les petites entreprises au Canada.
Peter WatanabeVice President, SMB Sales and Marketing Staples Canada
Peter is the Vice President, SMB Sales and Marketing for Staples Canada. He is an experienced marketing, sales and eCommerce leader with a demonstrated track record of success across multiple organizations and industries primarily in the B2B space. In his current role, Peter is charged with building a dedicated B2B team and strategy to rapidly grow Staples leadership position in the small business space. Functions in his portfolio include sales, business development, credit solutions, membership development, pricing, CRM and marketing. He has created a specialized inside sales team strategy designed around customer lifecycle, industry verticals and product expertise. Responsible for leading and motivating a diverse team of 100+ sales and head office associates.
PANEL DEBATE: Prepaid platforms are driving innovation in the march towards payments modernization and Open Banking
Prepaid platforms, which run on the existing payment rails and operate within Canada’s existing payments regulatory regime, are being used as a foundation for digital financial services enabling fintechs and traditional FIs to bring new and innovative solutions to market and allowing partnerships to quickly launch and scale. Prepaid issuers are investing more in prepaid as it supports the growing challenger bank sector and the transformation to digital B2B payments for enterprise and SMEs. Even governments have increased their adoption of prepaid as a tool to quickly deliver stimulus and emergency payments with ease and greater efficiency.
Moderator: Karen Budahazy
Chris JonesVice President, Digital Services and Incentives Blackhawk Network
Thought Leadership Specialties:
Canadian Prepaid Market
Rewards & Incentives
Chris is a B2B industry veteran and a respected expert in Canadian incentives—particularly as they relate to digital rewards. He advises businesses on how to leverage prepaid card options to develop meaningful relationships with shoppers, employees, business partners, and other key audiences. His expertise is relied upon by organizations looking to connect Canadians to the digital economy and tap into the growing popularity of prepaid cards as versatile payment, reward and incentives tools.
With more than 20 years of experience—more than 15 spent with Blackhawk Network—Chris has accumulated a deep understanding for how prepaid cards can drive desired behaviors, streamline business processes, connect consumers digitally and fuel sales.
Craig ReiffVice President, Core Products Mastercard
Craig Reiff is Vice President, Core Products for Mastercard Canada. Craig is responsible for the strategic direction and management of Mastercard Canada’s consumer credit, small business, prepaid, and debit portfolios. Additionally, he oversees the BNPL and Open Banking spaces for the Canadian market.
Craig has over 16 years of payments industry experience – the last nine at Mastercard.
Born in Cape Town, South Africa, and raised in Toronto, Canada. Craig has an Honors Business Administration (HBA) Degree from the Ivey School of Business at Western University.
Gaurav KapoorCEO and Co-Founder Mydoh (RBC Ventures)
Gaurav is the CEO and Co-founder of ‘Mydoh’ (RBC Ventures) – a family-banking app to help parents raise money smart kids. He is passionate about building impact-driven businesses and changing the way people think about, and deal with Money. In 2017, Gaurav joined RBC Ventures as a General Manager leading the product portfolio of consumer ventures. Previously, Gaurav led the Innovation product group at RBC where he built NOMI products – first AI based fully-automated savings product and personalized digital financial insight. Prior to that, Gaurav worked extensively in investment banking and wealth management. He holds a Bachelor of Commerce and an MBA. Gaurav holds an MBA from the University of Toronto. Gaurav is also an Advisory Board Member of the Rotman Finance Association.
Gilles UbaghsStrategic Advisor Aite-Novaric Group
Gilles Ubaghs is a Strategic Advisor with Aite-Novarica Group’s Commercial Banking practice where he is focused on business to business and commercial payments and the role that digital transformation is having across the enterprise and broader financial services sector. This includes a range of horizontal industry wide topic areas, such as the role of shifting payment regulations, fintech’s and artificial intelligence, as well as more tactical granular topics such as commercial cards, and payment clearing and settlement systems.
Gilles brings over 15 years of experience in the analysis and financial services space creating a range of syndicated off the shelf, and bespoke consulting projects for a wide array of clients at the enterprise, vendor, investor and regulator level internationally. Gilles has direct professional experience in European, Asia Pacific and North American markets and always aims to bring local context into global payments issues.
Prior to joining Aite Gilles was a Principal Analyst with Ovum where he helped to build up its retail payments practice across a range of key topics. Originally from Belgium but raised in the US, Gilles is fully fluent in French and English. Gilles holds a bachelors’ degree in Social Anthropology from the London School of Economics and is currently based in beautiful Toronto, Canada.
Karen BudahazyVice President Digital Enablement & Issuing, Peoples Group and Board Chair Canadian Prepaid Providers Organization
Karen Budahazy is an experienced Senior Executive in the financial services industry. She has held leadership roles at Givex and InComm prior to joining the payments team at Peoples Group as Vice President, Digital Enablement and Issuing. She currently serves as the Chair for the Canadian Prepaid Providers Organization.
Closing keynote panel: Forging the path to success in Canada’s Open Banking digital era
Canada’s banking, financial services and insurance industry is at an inflection point. Changing customer behaviours, non-traditional players, digital enablers, and jurisdictional mandates are encouraging open models and setting the stage for long lasting transformation in the sector. Success will depend on an organization’s ability to partner beyond structural boundaries, with the Retail & SMB customers’ well-being as a key core purpose, by adopting four critical business behaviours:
- Leveraging Ecosystems – securely harnessing the power of abundance of open data
- Driving Mass Personalization – catalyzing financial wellness with an eye on segment of one
- Embracing Risk – navigating and collaborating with competition on a level playing field
- Creating Exponential Value – addressing business and societal imperatives around responsible banking, financial literacy & inclusion
Gerry GaetzFormer CEO Payments Canada
Gerry was President and CEO of Payments Canada, where he oversaw changes to its governance and board structure, developed a strategy to modernize Canada’s payments systems, tripled the size and capacity of the organization to deliver on the strategy, brought the industry together to establish a collective vision and roadmap for the future and oversaw the implementation of the first key changes.
Prior to that, Gerry held a number of executive roles at the Bank of Canada, including Chief of Currency, where he was responsible for Canada’s new polymer banknote series, Chief of Banking Operations, where he led the redevelopment of the core banking systems, and Chief of Corporate Services, where he led the transformation of internal corporate functions and services. Gerry has been a member of the International Council of Payment Association Chief Executives, a founding member of P7, a group of 11 Asia Pacific payment companies, and the chair of the Central Bank Counterfeit Deterrence Group, comprised of 32 countries working together to combat currency fraud.
Gerry currently works as a Strategic Advisor at Tata Consultancy Services and advises a number of other companies.
Manmeet ChhabraHead of Banking, Financial Services & Insurance, Canada Tata Consultancy Services
In his role as Head of Banking, Financial Services & Insurance (BFSI) for Canada, Manmeet is responsible for TCS’ BFSI business in Canada.
With over two decades experience, Manmeet has proven success in building lasting relationships, meeting customer goals, and establishing diversified global delivery teams.
During his 25 year tenure with TCS, he has held many key leadership positions spanning client delivery, business development, P&L accountability, and leading large teams both in Canada and the US.
Ram VVice President and Chief Technology Officer, BFSI Tata Consultancy Services
Ram V is VP and Chief Technology Officer for TCS’s Banking, Financial Services, and Insurance (BFSI) business unit worldwide. He is the custodian of the TCS’s BFSI Innovation Lab and works with TCS labs and customers worldwide to incubate innovation ideas from inception to execution.
During the course of his 30+ years with TCS, He has led several large mission-critical transformation implementations for TCS‘s BFSI clients across the globe. Two of the TCS implementations that he has led have won “Banker Technology Awards” from the prestigious UK based Financial Times Group – Banker Magazine highlighting the complexity & business value delivered to the clients.
Kelly StanleyCo-founder Open Banking Expo
Kelly StanleyCo-founder Open Banking Expo
PANEL DEBATE: Spurring post pandemic recovery – the role Open Banking can have in helping Canadian’s live their financial best
- How could Open Banking have helped Canadian consumers and businesses during the pandemic?
- How can Open Banking support recovery and economic growth post-pandemic?
- Is there a concern that the Credit Union market will be left out of Open Banking?
- How do we encourage Canadian consumers to use Open Banking features and innovative fintech solutions when they don’t know what possibilities Open Banking has yet?
- How should the Canadian government encourage more competition in the financial services market?
Elena LitaniCo-Founder & Chief Product Officer Pillar
Elena is a senior product and technology executive in the financial industry with experience of launching new products, defining and executing technical strategy, pioneering use of emerging technologies, championing innovation, and scaling teams in fast-growing startups, banking, IT. Today Elena is a Chief Product Officer in a stealth startup building upon her previous experience as a technology executive at KOHO, Canada’s challenger bank. Elena has actively participated in numerous Open Banking consultations and events; was an elected member of Stakeholder Advisory Committee for Payments Canada; elected member at FinTech Advisory Committee, OSC LaunchPad; served on a board of TMAC Toronto. Elena is a recipient of Innovation Award from Women in Payments and one of 35 women selected out of 500+ applicants to Money20/20’s inaugural Rise Up program, accelerating leadership through networking, mentorship and executive training.
Hanna ZaidiHead of Compliance Wealthsimple Cash
Hanna is a compliance and risk strategist that has worked for a wide range of financial institutions from big banks to early stage startups. Hanna has successfully led global regulatory change projects on Open Banking, AML and more for the Big 5 banks in Canada on regulations that impact operations in APAC, UK, EU and the US.
Hanna has also advised fintechs on go to market strategies such as designing compliant business models and products. Hanna is currently at Wealthsimple and leads the launch of new products such as Wealthsimple Cash, a hybrid high interest saving and spending account and Wealthsimple Crypto, the first registered dealer in North America approved to buy/sell and hold crypto for clients.
Hanna is also a board member at Open Banking Initiative Canada (OBIC) and represents the fintech voice in advocating for an Open Banking Framework in Canada.
Kevin MorrisStrategy and Programs Director Large Credit Union Coalition (LCUC)
Sumee SeetharamanAVP Open Banking TD Bank
Sumee is the AVP, Open Banking at TD within the Digital Channels group and is responsible for overseeing TD’s role in the rapidly-evolving Open Banking ecosystem. Sumee has worked in the Financial Services Sector for over 7 years with a focus on emerging technologies, open banking, and digital identity. Prior to her tenure at TD, Sumee worked at Microsoft and launched a wide range of enterprise, developer and customer-facing software products.
The UK Open Banking journey: From theory to application
Our conversation starts with a look at the current state of Open Banking in the UK. What’s working well? What obstacles impacted consumer adoption? How do we learn from the UK journey? This session will also explore financial inclusion, the power of data, affordability and the need for all stakeholders to be proactively preparing now for Open Banking in Canada.
Bill JohnstonChief Product Officer Equifax Canada
With more than 20 years leading Data & Analytics teams in Credit Risk, Marketing and Loyalty Management, Bill presents complex analytical solutions through meaningful business stories, thinking from the customer perspective to address true business needs. Bill holds an MA in Economics from the University of Guelph.
Emma SteeleyChief Executive Officer AccountScore, An Equifax Company
Emma Steeley, CEO of AccountScore, an Equifax company Emma has spent the last fifteen years of her career working in senior executive positions within the ever-changing industry of the consumer finance sector. During her various tenures, she has demonstrated enormous success, always leading with a clear vision and an instinctive, savvy intellect.
Following Emma’s appointment as CEO in 2018, AccountScore has tripled its client list and is now working across over 12 different industries, bringing pioneering Open Banking solutions to the market. It is with the extensive experience of the finance and technology sectors and an innate passion for the benefits of Open Banking as a Service (OBaaS®) offerings that she is able to break down any resistance to trying this new technology and proactively move Open Banking into new sectors; directly influencing a wider adoption of Open Banking services in the UK.
Having worked together for more than two years, Emma was at the forefront of building the successful relationship between AccountScore and Equifax which led to the subsequent acquisition in February 2021. This extension of the existing and very successful partnership will see the organisations work together to bring even more innovative Open Banking solutions to market.
Esther RossCo-Founder & President BrainFinance
As co-founder and Chief Executive Officer, Esther is dedicated to implementing robust yet adaptive streamlined processes in order to conduct the business in an orderly and efficient manner. Through her resourcefulness and perseverance Esther has been acting as a generalist adapting to new topics and challenges faced by the company since its inception. By building an efficient personnel structure, she has allowed the company to grow through trust and delegation. In addition to her duties in daily operations, she participates in business strategy, finance, legal, public relations, and client satisfaction. Thanks to her natural ability in project planning, efficiency and human touch, Esther knows how to manage the teams and steer the company towards achieving its objectives. Ever since creating Brain Finance, Esther’s vision has been to offer modern, easy-to-use, and accessible financial services to every Canadian and nothing can stop her in making this vision become reality.
Gerald ChappellChief Executive Officer and Co-founder Fintern
Gerald is CEO and Co-Founder of Fintern, a digital consumer lender on a mission to expand access to low-cost personal finance. Fintern’s next generation credit technology bypasses traditional credit scores in making lending decisions, focusing instead on understanding each customer’s unique financial situation via their transaction data. Fintern’s approach achieves a 50% reduction in credit losses vs the market, enabling a superior customer proposition with higher approval rates and lower APRs. Fintern has raised £32m in funding and started lending in March 2021.
Prior to Fintern, Gerald was a Partner at McKinsey & Company, based in London. At McKinsey, Gerald was Global Head of Digital Lending, and Global Head of Credit Analytics.
Global implementation of Open Banking leading to innovation
- What are the mechanisms needed for the market to flourish?
- What regulatory and standards best practices and methods can be taken from other countries who have adopted Open Banking?
- Insights into the latest digital and Open Banking innovations
- The balance between customers digital appetite and customer privacy and data protection? What can Canada learn from global examples?
- What should be the role of the regulator and Government in forging its Open Banking path?
Bianca LopesCo-Founder Talle
Electrified by all that is possible, when you dream as big as the world is!
At my core, I’m an entrepreneur, an economist, a technologist and a powerful storyteller.
Specifically, I love to tell stories and execute strategies that drive meaningful conversations and change some of the most significant issues in the world, like identity, data and financial literacy. My approach for achieving success has been led by investing in relationships and learning. I face my failures as parts of the process of experimentation, and necessary for growth.
Throughout my career, I’ve been a banker, I have led successful, diverse, and talented communications, technology, sales and technology product teams. I have created sales and PR campaigns, branded and repositioned companies and products. As a serial entrepreneur, I have recently co-founded talle, where I have worked for some of the most influential organizations in the world; including Visa, HSBC and most recently, the Brazilian Central Bank. At talle, we work as an external strategic agency partner to global finance organizations. We use creative media and storytelling strategies to share knowledge and build presence externally to a B2B ecosystem. We have operated projects in Europe, MENA, North America, Brazil, China and India.
My career path has been intentional and forward-thinking, always seeking missions and companies with ambition and challenges that would make me the best version of myself; allowing me to be a valuable contributing member of a leadership team and society. This mindset and approach have been the driving force behind what is now a diverse career that spans several technology and data heavy industries, including biometrics, banking, socially conscious e-commerce, and media.
Diogo SilvaHead of Division Central Bank of Brazil
Diogo Silva is head of division in the financial system regulation department @ the Central Bank of Brazil. For the past 2 years and a half, he has led the team responsible for proposing the open banking regulatory strategy in Brazil. Diogo holds a bachelor of economics degree from the University of Brasilia and a post-graduate degree on Organizational Communication and Management from FIA Business School.
Eyal SivanHead of Open Banking Axway
Responsible for the development, planning and execution of a comprehensive Open Banking strategy to position Axway as the leading solution provider in the space. Coordinates efforts across teams within the organisation, from marketing to sales to product, in order to ensure common strategic alignment and complementary messaging. A member of the Catalyst team at Axway, dedicated to providing global thought leadership in the realm of APIs, integration technologies and digital transformation.
Michelle BeyoChief Executive Officer, FINAVATOR and Open Banking Initiative Canada Board Member
Michelle is the CEO & founder of FINAVATOR an award winning FinTech and Payments Consultancy. She is also a strategic advisor, a Money 20/20 Rise Up alumni, a Women in Payments Global Council Member, the Membership Chair at CPPO (Canadian Prepaid Providers Organization), a Payment Advisor at NCFA (National Crowdfunding and FinTech Association of Canada), and a Board Member at OBIC (Open Banking Initiative of Canada).
Paul FranklinExecutive General Manager, Consumer Data Right Australian Competition & Consumer Commission (ACCC)
Paul Franklin is Executive General Manager, Consumer Data Right at the Australian Competition and Consumer Commission (ACCC). He joined the ACCC in January 2020 to lead the implementation of Australia’s Consumer Data Right, which for the banking sector is known as ‘Open Banking’.
Prior to joining the ACCC Paul spent more than twenty years working in payments and financial services, including innovation in domestic and international payments. He worked on the design and development of Australia’s New Payments Platform, and is a former Non-Executive Director and Deputy Chair of the Australian Payments Network (AusPayNet).
Privacy by design – unboxing Bill C-11 and beyond
- Understanding the updated rules around customer consent and privacy – the Digital Charter Implementation Act (Bill C-11) and Digital Charter
- What do the key changes proposed through the Consumer for Privacy Protection Act (CPPA) mean around individual rights, organisational responsibility, and enforcements
- Why take the interest and act now on your privacy controls design?
- Do the proposals around data mobility and portability truly allow for seamless interoperability?
- Who is this good news and bad news for?
Chantal BernierOf Counsel, Canadian Privacy and Cyber security Practice Group Lead Dentons
In her Government Affairs and Public Policy practice, Chantal leverages her many years in high-ranking positions at the Government of Canada to provide her clients with strategic counsel. Her experience as a senior executive also uniquely positions her to understand corporate management challenges in both the public and private sectors to find solutions that serve corporate interests and comply with the law. She serves clients in French, English, Italian and Spanish, and is very active at the international level.
PANEL DEBATE: All about consent – what Open Banking permissions means for Canadian consumers
Just 34% of Canadians know that Open Banking means that they can direct their financial institutions to share their banking data with other institutions.*
Our panel will explore Canadians’ current sentiments — and understanding — about Open Banking, the role of regulators, the importance of education to drive adoption and how we empower consumer informed consent in the “Accept All” age.
*Equifax research using Leger’s online panel November 2021
Moderator: Yassir Jiwan
Holly ThomasSenior Research and Policy Officer Financial Consumer Agency of Canada
Holly Thomas is a Senior Research and Policy Officer within the Strategic Policy division of the Financial Consumer Agency of Canada (FCAC). She is responsible for monitoring and evaluating trends and issues that may have an impact on financial consumers, conducting research, and contributing to financial sector policy discussions. Her key files include modernization in banking and payments, including open banking.
Prior to joining FCAC in 2015, Dr. Thomas worked as a sessional lecturer at the University of Ottawa and Carleton University, as well as a large financial institution in several frontline positions. She holds a PhD in Sociology from Carleton University.
Julia SzadkowskiVice-President of Legal and General Counsel Equifax
Julia Szadkowski (she/her) is the Vice-President of Legal and General Counsel of Equifax Canada, a data, analytics and technology company that is also a registered Canadian credit agency. Her responsibilities include managing a diverse team of professionals providing the day-to-day commercial corporate legal needs of the organization. Julia believes that successful legal leadership begins with empathetic people management and mentorship to foster an environment that enables sound judgment, understanding business needs and seeking strategies to mitigate risk while providing technically excellent legal advice. Her varied legal practice and areas of expertise includes: contract drafting, negotiation, technology, IP, marketing, privacy, compliance and consumer relations. Julia is a legal professional with 15 years experience and prior to working at Equifax she began her career in private practice with a commercial litigation focus before quickly making the leap in-house in the insurance industry. She holds a B.A. (hons) in Political Science from Brock University and a J.D. from Osgoode Hall. She is as passionate about her work as she is her family. When she is not working, you can find her, her husband and two little girls at their cottage by the campfire, canoeing, hiking, swimming, sledding or skating (depending on the weather).
Julie KuzmicSenior Compliance Officer, Consumer Advocacy Equifax
Julie is Senior Compliance Officer, Consumer Advocacy at Equifax Canada and an established authority on consumer credit. A self-described “credit score dork”, Julie is often recognized for her ability to convey the complexities of credit scores while engaging her audience with humour and analogies. Within Equifax, she is focused on the fair treatment of Canadian consumers in compliance with applicable legislation. Julie represents the consumer perspective both inside Equifax as well as in discussion with customers, regulators and media.
Julie’s live media appearances include BNN Bloomberg TV as well several radio and podcast interviews across Canada. She has written popular articles on credit for MoneySense and has been quoted in many print/online media outlets including The Globe and Mail, HuffPost, Bloomberg News, Financial Post, CBC and Narcity.
Julie claims to actually enjoy talking about credit scores and is passionate about helping Canadians build credit confidence.
Michelle HilscherVice President, Strategy BEworks
Michelle obtained her Ph.D. in Cognitive Psychology from the University of Toronto. At BEworks, Michelle provides strategic guidance and Behavioral Economics expertise to a range of organizations, including the OSC, IFIC, BCSC, Sunlife, and TD Bank. Using a science-based approach, Michelle has helped solve challenges related to financial decision-making, compliance, transparency, regulation, and risk.
Yassir JiwanDigital Innovation Lead Equifax Canada
Yassir leads Equifax Canada’s digital innovation practice, enabling customers to bring consumer-centric solutions to market leveraging Equifax data and capabilities, and is credited with introducing Equifax’s mortgage prequalification service in Canada. Prior to joining Equifax, Yassir worked across 3 of Canada’s largest banks for 17 years, where most of his experience was in Retail Deposits where he led and worked on consumer-centric programs including streamlined account onboarding, simplified product suite and behaviour linked rewards. Yassir is a strong believer in the enhanced value and choice that deposit account insights enable for consumers, and he views Open Banking as a practical and secure framework through which this value and choice can be best realized.
Behind the scenes: The story behind the Flinks and National Bank of Canada deal
Open Banking fintech, Flinks and National Bank of Canada (NBC) recently teamed up in a deal worth $103m which saw NBA extend its partnership and take a majority stake in the budding fintech. Here we sit down with executives who worked on both sides of the deal to uncover what this means for the future of the market and predictions for its development as Open Banking starts to become a reality in the region.
Dominique SamsonChief Operating Officer Flinks
Dominique is COO at Flinks, a Montreal-based financial data company that allows consumers to conveniently and securely share their financial data with the applications they love. Dominique leads several business units in the execution of Flinks’ open banking vision.
Dominique holds degrees in law and computer science. He was previously an officer in the Canadian Armed Forces and a fraud investigator for the United Nations.
Dominique est directeur général de l’exploitation chez Flinks, une compagnie de données financières basée à Montréal. Flinks permet aux consommateurs de partager leurs données bancaires aisément et sécuritairement avec les applications qu’ils aiment. Dominique dirige plusieurs départements au sein de Flinks dans leur exécution de la vision open banking de Flinks.
Dominique détient des diplômes en droit ainsi qu’en informatique. Il a été officier au sein des Forces armées canadiennes et enquêteur de fraude pour les Nations unies.
Julie LévesqueExecutive Vice President Technology National Bank of Canada
Julie Lévesque was appointed Executive Vice-President – Information Technology in June 2020. As such, she is responsible for implementing the Bank’s technological strategy. Ms. Lévesque is also a member of National Bank’s Office of the President.
At the time of her appointment, Julie Lévesque was acting as Senior Vice-President – IT Delivery Strategy at National Bank. Previously, she spent three years working for the Canada Pension Plan Investment Board as Managing Director and Head of System and Data Delivery, Technology. Ms. Lévesque worked at National Bank from 2005 to 2016, where she held various various management roles in IT, including Vice-President – IT Delivery Risk, Finances, Capital Market and Human Resources.
With over 25 years of experience in information technology, Julie Lévesque has in-depth knowledge of corporate IT environments and infrastructure. Her leadership style is based on collaboration, trust, partnership and cross-sector teamwork. Her passion for innovation and emerging technology means she quickly grasps the issues involved and excels at explaining concepts in business terms.
Ms. Lévesque has an Executive MBA (EMBA) from McGill-HEC Montréal.
PANEL DEBATE: Why Open Banking is as important as electricity for Canadians
Moderator: Dianne Cupples
Andrew MoorPresident & Chief Executive Officer Equitable Bank
Andrew joined Equitable Bank (TSX: EQB) as Chief Executive Officer in 2007. Andrew’s focus in recent years has been in positioning Equitable Bank as “Canada’s Challenger Bank”. Andrew has been establishing EQ Bank as a leading digital banking player, with an easy to use mobile app that offers a unique combination of payments functionality and great savings rates. Equitable Bank is Canada’s ninth largest schedule 1 bank with over $30 billion of assets under management. Equitable was a founding shareholder in Borrowell, and participates in the Portage ecosystem through an investment in Portage Funds giving the Bank a view into the Canadian fintech ecosystem.
Andrew is a keen observer of the challenger and neo bank community around the world. He is interested in how banks can lever technology to improve the societies in which they operate. He is a member of the Executive Council of the Canadian Bankers Association and Chairman of the Banks and Trust Companies Association. Andrew is a Director of Sleep Country Canada Inc. (TSX:ZZZ) and a member of the Smith School of Business Advisory Board at Queen’s University.
Ben HarrisonPartner, Head of Partnerships & Policy Portag3 Ventures
Ben is a Partner and the Head of Partnerships and Policy at Portage Ventures. Prior to joining Portage in 2018, he spent more than 15 years at Canada Life in senior level strategy, product development and marketing roles across the organization, including the Head of Innovation for Canada.
As Head of Partnerships, Ben’s team works with those investors to help them execute on their strategic objectives through a combination of commercial partnerships with the fund’s portfolio companies and relevant and differentiated insights into the trends shaping the fintech sector.
Ben also leads Portage’s government affairs mandate and has helped to position the organization as a leading voice for pro competition and innovation policy developments. He sits on the board of the Paytechs of Canada and is a member of the Digital Identity Laboratories advisory panel.
Ben is a graduate of the Business Administration program (BBA) from Wilfrid Laurier University.
Dianne CupplesChief Executive Officer Portfolio+
Dianne leads Portfolio+ including all aspects of strategy, vision, go-to-market and growth initiatives. Her rich knowledge in the banking/financial services industry provides focus on creating value for customers, employees, and partners through open communication and collaboration across all teams.
Michelle WinsorCo-Founder & Chief Executive Officer Root Evolution
Michelle believes that every business is a technology business. This fuelled her to found Root Evolution, a company that makes technology accessible and flexible for financial organizations, other industries, and small businesses. Over the past 25 years Michelle has consulted on and delivered digital and payments innovation across the financial industry, including the big 5, credit unions, and insurance and wealth management. She has been at the forefront of the major milestones in the Canadian banking industry: the launches of telephone and online banking, call centre direct processes, and Chip & PIN. An advocate for customer-directed finance, Michelle sees Open Banking as Canada’s next greatest opportunity to open up innovation between banks and fintechs, and beyond.
Roy KaoOpen Banking Lead, CGI & Open Banking Initiative Canada
Roy possesses over 20 years of experience in various leadership roles in Fintech, managing consultancy, and other entrepreneurial pursuits around the world.
Prior to joining MaRS, Roy was the founding Chief Technology Officer at Lendified, a respected small business lending Fintech company, and was a co-founder of Alpha Insights, a data and analytics strategy consultancy for the Financial Services industry. Previously, Roy was CEO of Bentley & Co. Limited in New York and Shanghai, and has held management and consulting positions at companies including BCE Emergis, CA Technologies, and Accenture.
Roy is a native Mandarin Chinese and English speaker, and graduated with an honours degree in computer science and economics from the University of Toronto.
Senator Colin DeaconIndependent Senator Senate of Canada
The Honourable Colin Deacon’s background as an entrepreneur provides a unique perspective in Canada’s Upper Chamber. Prior to joining the Senate, he ran several successful global businesses, the latest of which was Bluelight Analytics, a technology firm providing data tools to dental offices worldwide.
As part of the Senate, he has been a strong advocate for entrepreneurs, harnessing the digital economy, updating Canada’s privacy legislation, ensuring global competitiveness of Canadian firms, and promoting Canadian leadership on issues relating to climate change.
Senator Deacon was appointed to the Senate of Canada as a representative of Nova Scotia in June 2018 and has since been part of the Independent Senators Group.
Open Banking – the holy grail for small businesses?
Small businesses in Canada are greatly underserved. Products across the financial services space – payments, insurance and lending – are not designed in their best interests. Perhaps most importantly, it’s always a challenge for small businesses to access credit and capital. Open Banking has the potential to change that. But Canada continues to lag behind its global peers in implementing a favourable regulatory environment for fintech and an open banking regime, which leaves Canadian small businesses at a disadvantage. This panel, which represents academia, fintech, small business and industry, discusses the major gaps at play, the challenges ahead, what it’s going to take to get to a true Open Banking regime in Canada (and whether it will ever happen!) and what MUST be enabled in the meantime if policymakers truly want this segment to thrive.
Corinne PohlmannSenior Vice-President, National Affairs and Partnerships Canadian Federation of Independent Business (CFIB)
Corinne Pohlmann is Senior Vice President, National Affairs and Partnerships for the Canadian Federation of Independent Business (CFIB), a not-for-profit organization representing 95,000 small and medium-sized businesses across Canada. Corinne is based in Ottawa and is responsible for developing CFIB’s strategy on federal legislative issues, as well as overseeing CFIB’s Partnerships division, and Atlantic Canada legislative team.
Since joining the Federation in 1998, Corinne first worked in research, where she authored several research reports on a variety of public policy and economic issues. In 2000, Corinne became CFIB’s Director of Provincial Affairs based in Edmonton where she represented the interests of Alberta and NWT members to all levels of government and in 2006 she relocated to Ottawa to take on the responsibility of National Affairs.
Throughout her career, Corinne participated in numerous national consultations and committees on a wide variety of small business issues, including the Ministerial Advisory Committee on the Underground Economy, the Advisory Committee on Small Business and Entrepreneurship, as well as the Deputy Minister Advisory Committee on Citizenship and Immigration.
Corinne was born and raised in Montreal where she attended McGill University – graduating with both a Bachelor and a Masters Degree in Geography.
James BradshawBanking Reporter The Globe & Mail
James has been Banking Reporter for Report on Business since 2017, covering the country’s largest banks, other prominent financial services firms and fintechs. Over 14 years reporting for The Globe, he’s covered media, higher education, cultural policy and news, and written for both the editorial page and the Toronto section. He has won a SABEW Canada Best in Business Award and the Edward Goff Penny Memorial Prize.
John MacKinlayChief Executive Officer CAARY
John MacKinlay is a senior executive in the financial services arena. He focuses on Fintech, Payments and Innovative Lending products’ space. John has 25 years of experience in the IT and Financial Services industries as an entrepreneur, executive, investor, senior advisor and board member.
John led the Financial Services platform for OMERS Growth Equity undertaking investments in technology enabled Financial Services firms and developing the thesis and strategy around growth. John previously led PwC Canada’s Financial Services Consulting Practice, corporate development for global banks and the FS Strategy Practice for IBM Canada.
Justin FerrabeeGeneral Manager Trustly Canada
As Chief Operating Officer of Payments Canada, Justin led efforts to modernize Canada’s core payments systems, transformed the organization into a payments centre of excellence and helped to define the emerging PayTech industry. As CEO for one of these PayTechs, he established a new strategic path for the $50M business.
Justin has worked closely with major regulatory agencies on the payments file and has appeared as a witness to both Senate and Commons Committees, as well as the House of Lords in the UK. His earlier career in retail banking and international financial services made a foundational contribution to the change that he now effects.
Justin is an experienced entrepreneur – having been a co-founder in a retail eyewear company with 28 stores in Canada and the UK, an indoor farm in Ontario, rooftop commercial rooftop solar development and a commercial kitchen services firm. He has experience raising funds from private equity and has worked on multiple investment banking transactions, on both buy and sell sides.
Vass BednarExecutive Director, Master of Public Policy in Digital Society McMaster University
Vass Bednar is the Executive Director of McMaster University’s new Master of Public Policy Program and a Public Policy Forum Fellow. She also writes the newsletter “regs to riches,” about start-ups and public policy in Canada.