Innovators, disruptors and visionaries driving Canada’s Open Banking revolution
Vantage Venues, Toronto, November 17, 2022
Headline partner:
Why attend
Across three stages 50+ industry headliners from Canada and beyond will dive into the topics on everyone’s lips. From building your own Open Banking strategy to the end of screen scraping, and from data security to embedded finance, we have you covered.
View agenda
Open Banking Expo hosts multiple networking opportunities and tools to foster the creation of new partnerships and strong collaborations across the Open Banking, Open Finance and Open Payments ecosystem.
Looking for a partner to supercharge your Open Banking strategy? Find them on the Expo floor. We have a host of industry heavyweights showcasing the latest innovations and new products on the market.
Drill down into the questions on everybody’s lips in an eclectic mix of smaller sessions. From the Open Banking Initiative Canada's seminars to our industry roundtable, there is every opportunity to get down to the granular detail.
What others say
Roy Kao
Eyal Sivan
Karen Budahazy
Chris Sweetland
Gillian Riley
Hugh McKee
Stéphane Bousquet
Darren Stevens
Sumee Seetharaman
Cathy Ly
Kristy Duncan
Judy Li
Senator Colin Deacon
Frederick Lavoie
Michelle Beyo
Andrew Moor
Franklin Garrigues
Matt MacNeil
Charlie Renzoni
Abraham Tachjian
Glenn Parkinson
Patrick Barr
Keith Jansa
Sarah Gowdy
Shekher Puri
Andrew Graham
Dianne Cupples
David Beardmore
Eytan Bensoussan
Saba Shariff
Check out our full speaker roster here.
Agenda
Registration & networking
WELCOME
Adam Cox
Managing Director Open Banking ExpoAdam is the Co-founder of Open Banking Expo, the largest global Open Banking community incorporating event platforms in the UK, Canada and Europe, alongside Open Banking Expo Magazine which is distributed worldwide. Adam has spent his career working for various B2B financial services events and publishing firms in London before founding his own business in 2013. With a huge passion for curating timely and pertinent content across the mix of media channels available, Adam truly believes the principles of Open Banking should be adopted on a global scale and utilised by all corners of society.
OPENING KEYNOTE: Exclusive briefing from Finance Canada’s Open Banking Lead
Abraham Tachjian
Open Banking Lead Finance Canada
POWERHOUSE DEBATE: Unleashing Open Banking on the financial services industry
A long time in the making, but Open Banking continues to edge closer. Following Abraham Tachjian’s exclusive opening keynote, our panel of industry experts will deep dive into the current state of play and what they think it will take to form a robust Open Banking strategy, with key considerations, opportunities and threats as we hurtle towards the 2023 deadline. What are the ways that private industry can work with government leaders to support Canada’s consumer directed finance process including any future governance? First hand reactions from our panel members following Tachjians’s Keynote will also offer delegates the opportunity to fire questions at the panel to get right to the heart of the matter.
Cathy Ly
Vice President, Customer Experience & Digital Banking Operations EQ BankCathy Ly leads the Customer Insights, Design Thinking, Customer Care Centre and Digital Banking Back Office for Equitable Bank. While these four functions appear disparate at first glance, they are united by an obsession with EQ Bank’s customers – whether that’s in understanding their needs, designing solutions to their pain points, answering their calls or processing their transactions. It is this same customer focus that also gives Cathy an important vantage point to lead Equitable Bank’s Open Banking strategy as the bank aims to leverage the pro-customer potential of Open Banking as part of its Challenger Bank mandate.
Prior to EQ Bank, Cathy worked for over a decade as a management consultant at ZS Associates, the Boston Consulting Group, Jackman Reinvents, and independently as a CX advisor to executive teams in hospitality, retail and financial services. She has deep empathy for the experiences of small business owners having also spent four years of her career running a home décor business and getting shot down by many a small business loan officer.
Chris Sweetland
SVP, Payments Strategy & Transformation CIBCChris Sweetland is CIBC’s SVP of Payments, Strategy & Transformation and resides in the Personal & Business Bank (PBB) arm of the Canadian retail bank. Chris is responsible for our Payment Strategy, our exploration of new products, services, platforms and partnerships related to PBB commerce and payments, and advises the broader organization on investments, priorities and roadmaps in support of all retail lines of business.
Before CIBC, Chris led Square’s Industry Relations and Payments Operations & Partnerships teams. Chris represented the interests of the small business and microseller community against an increasingly complex backdrop of payments and commerce The Operations & Partnerships function under Square’s Payments organization where Chris looked after Square’s Seller communities in North America, Europe, Australia and Japan. Before joining Square in 2017, Chris led a Business Development and Commerce Partnerships team at Google focused on mobile, online and in-app payments that solicited card network, financial institution, card issuer, and digital payments participation in Google Pay (previously, Android Pay).
Prior to Google, Chris was Vice President of Corporate Initiatives at Visa Inc., and led the business development and product partnerships engagement of the major US financial institutions and their participation in the launch of the Visa Token Service in support of the introduction of Apple Pay.
In nine years between Visa U.S.A. and Visa Inc., Chris led a team based in Singapore focused on Emerging Payments Partnerships and Industry Programs across Asia Pacific, Easter Europe, Middle East, and Africa. He participated in Visa’s 2008 IPO, while managing a team of corporate strategy professionals who oversaw the financial restructuring and network pricing overhaul in the transition of the network association to a for profit, public company. Prior to his work tied to the IPO, Chris managed numerous pilot programs for Visa U.S.A. as a Product Innovation manager focused on mobile and contactless initiatives between 2006 and 2008. Before 2006, Chris consulted various companies including Visa in the payments, financial services and technology industries at Accenture. He spent four years between Accenture
and Economists, Inc. advising businesses and law firms in areas including marketing, technology, antitrust, competition, and litigation.
Chris holds a B.A. in Economics from Colgate University. He’s a former chapter President of the Omecron Delta Epsilon academic honor society. In 2001, Chris was named to the College Sports Information Directors of America (CoSIDA) Academic All America team for his participation in the Colgate University cross country and track and field teams
Hugh McKee
Head, BMO Partners BMO Financial GroupHugh McKee is Head of BMO Partners, BMO’s Enterprise partnership team accountable for using strategic partnerships and investments to help accelerate innovation and growth across BMO. He is accountable for developing partnerships with Fintechs, Bigtechs, financial services consortia and innovation accelerators. Prior to his current role, Hugh was the Vice President of Enterprise Strategy in the Office of Strategic Management where he led Enterprise strategic initiatives.
Hugh has also held a number of operating roles within BMO including President and CEO of BMO Mutual Funds and Vice President of Customer Segment Management. Before joining BMO in 2007, he was a Global Account Manager for Monitor Group, a management consulting firm, where he was a leader in the financial services practice. Hugh holds an Honours BA in Economics from Queen’s University and an MBA from the Richard Ivey School of Business, University of Western Ontario.
Saba Shariff
Head of New Product Development & Corporate Strategy SymcorSaba Shariff is an acknowledged leader at Symcor Inc., a leading provider of business processing and data management services, supporting major banks, insurance, retail, and telecommunications companies in Canada. As Head of New Product Development and Innovation, Saba leads a passionate team of professionals in designing new and exciting ways to solve real customer problems and leverage data to both improve today’s services and discover new ones. With over 20 years of experience in IT and Product, Saba is a frequent public speaker in the private and public sector on topics such as Collaborations or Partnerships in Canada, and Breaking Stereotypes in Business Technology Management. In her spare time, Saba enjoys being active while managing the joys and tribulations of raising a teenage son.
Session delivered by Equifax Canada
Speaker(s) to be announced shortly
Refreshments & networking
Session to be announced
Roy Kao
Practice Lead, Financial Services Innovation - Global Wealth, Capital Markets, & Banking CGIRoy possesses over 20 years of experience in various leadership roles in Fintech, managing consultancy, and other entrepreneurial pursuits around the world.
Prior to joining MaRS, Roy was the founding Chief Technology Officer at Lendified, a respected small business lending Fintech company, and was a co-founder of Alpha Insights, a data and analytics strategy consultancy for the Financial Services industry. Previously, Roy was CEO of Bentley & Co. Limited in New York and Shanghai, and has held management and consulting positions at companies including BCE Emergis, CA Technologies, and Accenture.
Roy is a native Mandarin Chinese and English speaker, and graduated with an honours degree in computer science and economics from the University of Toronto.
What we need to know from the UK experience
There has been a wave of Open Banking innovation across the globe driven by both regulation and market innovation. Some of the adoption rates have been staggering. But…. what can Canada learn from other regions when it comes to creating real value for consumers and SMBs that deliver a sustainable business model? The UK’s Open Banking Ecosystem Development Director takes you on a journey to help you build a business strategy that will set you apart from the rest of the pack.
David Beardmore
Ecosystem Development Director Open Banking Implementation EntityDavid’s role at the OBIE is to lead the growth and development of the open banking ecosystem. His key objective is to facilitate and encourage end user adoption of products and services powered by open banking. This includes all marketing and events, bringing new participants into the directory, and developing effective propositions which allow consumers and businesses to derive maximum benefit from sharing their transactional data.
His 25 years in data-driven insight and marketing have seen him work with many leading brands in multiple sectors and countries. In addition to working for some of the largest players in the data world such as Experian, Callcredit and Telefonica, David also ran his own boutique data insight business, Thinkdata, for 5 years before its acquisition by Bertelsmann. Prior to joining OBIE, David spent 3½ years as the Commercial Director at The Open Data Institute where he also led their work on open banking, helping governments and regulators in Mexico, Australia, New Zealand, Japan and Canada. David regularly speaks on open banking at conferences in the UK and internationally, has co-authored a number of reports on Open Banking, and was interviewed on BBC TV on the day it officially launched in the UK.
Originally a classically trained musician, David has a Master’s from Cambridge University and an MBA in Marketing. He sits on the board of Open Data Australia, and also as a non-executive director for Boundless, a theatre company for young people. Ever the optimist, he continues to hold a season ticket at Nottingham Forest Football Club.
POWERHOUSE DEBATE: Supercharging the ‘new normal’ in payments
Our panel of experts will look to uncover the latest payments innovations right before your eyes including;
- The potential for Open Banking payments. How far away are we from this payments panacea?
- CBDCs development. CBDC continues to gather pace; why you should be interested and how you can seize the opportunity
- Cut through the noise. How to benchmark your payments strategy
- Developing a payment experience that enhances customer loyalty
- Bringing ISO 20022 to high-value payments. How can the industry prepare and maximise the opportunity?
Kristy Duncan
Chief Executive Officer Women in PaymentsKristy Duncan is the founder and CEO of Women in Payments. This growing professional network unites women in payments from around the globe with a shared vision of gender parity. Women in Payments supports women’s career development through conferences, award and mentorship programs, and by hosting a growing online community.
Kristy is an avid supporter of her fellow female trailblazers, as investor and advisor to three women-led fintechs. As a respected leader in the field, she’s judged several accelerators, fintech contests, and global awards programs.
Before founding Women in Payments, Kristy was a leading payments consultant to global financial institutions, payment networks, fintechs, regulators, and other industry leaders. Prior to that, she held leadership positions at a tier one Canadian bank.
Networking Lunch
Session delivered by TCS
Speaker(s) to be announced shortly
POWERHOUSE DEBATE: Cost of living crisis, Open Banking and the desired impact
The rising cost of living continues to grip the nation – and the globe – in one of the most uncertain times in recent history. The time for Open Banking couldn’t be better. Our panellists will divulge how their customers / members have been impacted so far and what the next months and years might look like with and without an Open Banking solution. Whilst Open Banking can’t fix the problem, it can be part of the solution. But how can we as an industry enhance our product offering and communicate the benefits of Open Banking to consumers?
Andrew Graham
Chief Executive Officer Borrowell
Dianne Cupples
Chief Executive Officer Portfolio+Dianne leads Portfolio+ including all aspects of strategy, vision, go-to-market and growth initiatives. Her rich knowledge in the banking/financial services industry provides focus on creating value for customers, employees, and partners through open communication and collaboration across all teams.
Franklin Garrigues
Vice President, External Ecosystems TDAs Vice President in Digital, Franklin leads developments aiming to transform how the bank interacts with its employees and customers on a North American basis. He promotes the effort to “mobilize” TD Bank colleagues; untethering and empowering employees. As part of his mandate, Franklin leads the Digital Identity agenda for the enterprise, building and delivering a platform that will transform how Canadians assert their identity in the digital world; in addition to serving on the DIACC board. He also leads TD’s involvement and efforts around Open Banking, covering both regulatory and market developments, he represents TD on the Financial Data Exchange (FDX) board.
Franklin is a graduate of the Kellogg School of Management, Northwestern University with a Masters of Business Administration. He also holds a Master of Science in Electrical Engineering from Ecole Superieure D’Electricite.
Senator Colin Deacon
Senator Senate of CanadaThe Honourable Colin Deacon’s background as an entrepreneur provides a unique perspective in Canada’s Upper Chamber. Prior to joining the Senate, he ran several successful global businesses, the latest of which was Bluelight Analytics, a technology firm providing data tools to dental offices worldwide.
As part of the Senate, he has been a strong advocate for entrepreneurs, harnessing the digital economy, updating Canada’s privacy legislation, ensuring global competitiveness of Canadian firms, and promoting Canadian leadership on issues relating to climate change.
Senator Deacon was appointed to the Senate of Canada as a representative of Nova Scotia in June 2018 and has since been part of the Independent Senators Group.
Dissecting the emerging Open Banking standards
With Open Banking gathering pace here in Canada, talks about a standard are well underway. However, how can we complete the standards maze and make it a reality? Open Banking should stimulate competition, but can it deliver true value with multiple standards? How can we create an Open Banking standard that works for all and not just the large corporates?
Eyal Sivan
Head of Open Banking AxwayResponsible for the development, planning and execution of a comprehensive Open Banking strategy to position Axway as the leading solution provider in the space. Coordinates efforts across teams within the organisation, from marketing to sales to product, in order to ensure common strategic alignment and complementary messaging. A member of the Catalyst team at Axway, dedicated to providing global thought leadership in the realm of APIs, integration technologies and digital transformation.
Value creation: Building an Open Banking strategy that delivers for your customers AND the bottom line
How can the new Open Banking ecosystem build a strategy that works for all? Do you a) build from within, b) partner, or c) acquire? Open Banking continues to shake up the financial services industry, however, where does the true value lie and how can your business be first out the blocks in Canada to make it commercially viable?
Frederick Lavoie
Co-founder and Chief Operating Officer FlinksFrederick Lavoie is the co-founder and COO of Flinks. He has global responsibility for making things happen. He oversees the implementation of Flinks’ business plan, equips teams with the resources they need, and scales culture as the company grows in size and across geographies.
CASE STUDY: Embedded finance. Beyond the call of duty for customers
- Joining forces to give banking customers the ability to share their financial data security – how was business alignment achieved?
- Insights into the API programme – the next steps towards embedded finance
- Levels of visibility. How does it work for customers in what information, with whom and how it is shared?
- Onboarding, accreditation and support lessons learned and continuing pain points
Cathy Ly
Vice President, Customer Experience & Digital Banking Operations EQ BankCathy Ly leads the Customer Insights, Design Thinking, Customer Care Centre and Digital Banking Back Office for Equitable Bank. While these four functions appear disparate at first glance, they are united by an obsession with EQ Bank’s customers – whether that’s in understanding their needs, designing solutions to their pain points, answering their calls or processing their transactions. It is this same customer focus that also gives Cathy an important vantage point to lead Equitable Bank’s Open Banking strategy as the bank aims to leverage the pro-customer potential of Open Banking as part of its Challenger Bank mandate.
Prior to EQ Bank, Cathy worked for over a decade as a management consultant at ZS Associates, the Boston Consulting Group, Jackman Reinvents, and independently as a CX advisor to executive teams in hospitality, retail and financial services. She has deep empathy for the experiences of small business owners having also spent four years of her career running a home décor business and getting shot down by many a small business loan officer.
POWERHOUSE DEBATE: The data debate. Enhancing the welfare and service offering of Canadian consumers
Our panellists will discuss the following questions regarding customer data:
- Moving past today’s limited data approach to enable the evolution of the ecosystem – how do we all support this?
- Data portability and traceability – approaches, models, liability, obligations and risks
- Excluding derived data. The schools of thought around consumer-provided data
- Are we on track with where we need to be with our data maturity to service Open Banking well?
- Are some rules now ready to be broken? Will the Bank Act be modernised as a result of the roll-out of Open Banking?
- When can we see digital ID and Open Banking regulations working collaboratively? Timelines, roadmap and inconveniences ahead
- Will the trends of data aggregation being commoditised continue?
Moderated by Judy Li
Franklin Garrigues
Vice President, External Ecosystems TDAs Vice President in Digital, Franklin leads developments aiming to transform how the bank interacts with its employees and customers on a North American basis. He promotes the effort to “mobilize” TD Bank colleagues; untethering and empowering employees. As part of his mandate, Franklin leads the Digital Identity agenda for the enterprise, building and delivering a platform that will transform how Canadians assert their identity in the digital world; in addition to serving on the DIACC board. He also leads TD’s involvement and efforts around Open Banking, covering both regulatory and market developments, he represents TD on the Financial Data Exchange (FDX) board.
Franklin is a graduate of the Kellogg School of Management, Northwestern University with a Masters of Business Administration. He also holds a Master of Science in Electrical Engineering from Ecole Superieure D’Electricite.
Judy Li
Director of Information Management, Data Analytics and ISO Payments CanadaJudy Li is the Director of Information Management, Data Analytics and ISO at Payments Canada. Judy is responsible for the organization, governance and analytic usage of payments data, as well as the development and implementation of ISO 20022 messages used in the payments systems and advocates for industry wide adoption.
Prior to joining Payments Canada, Judy led the software development and quality assurance teams in various industries.
Keith Jansa
Executive Director, CIO Strategy CouncilKeith Jansa is the Executive Director of the CIO Strategy Council. Keith brings 15+ years of public, private and not-for profit experience leading diverse teams to generate successful business strategies and deliver client-focused solutions and meaningful results. Keith has particular subject matter expertise in the strategic application of standards for creating secure, privacy-preserving technologies. He works with Canada’s most forward-thinking Chief Information Officers and executive technology leaders to collectively accelerate the pace of digital transformation and advance Canada’s position in the global digital economy. In his previous role as Vice President of Standards and Innovation at the Council, Keith provided executive leadership in the design and successful accreditation of the Council’s standards-setting process to drive the creation of national standards to advance Canada’s digital economy. Keith is also Chair of Innovate Cities, an appointed member of Ontario’s Health Data Council, and chair of its Strategic Working Group on Data Stewardship. Keith holds a Bachelor in Health Sciences honours degree from the University of Ottawa. He is married to his university sweetheart, Kayla Jansa, and loves chasing after his 3 children.
Stéphane Bousquet
Head of Open Banking National Bank of CanadaWith over 25 years of experience in digital strategy and transformation, Stéphane has made a name for himself as a key player in the evolution of Canada’s digital landscape.
Prior to working at National Bank of Canada, Stephane was active in the media industry where he led numerous digital transformation programs for the Sun Media Corporation, the National Film Board of Canada and the Canadian Broadcasting Corporation. Stephane holds bachelor’s and master’s degrees in Communications and Digital Media from the University of Quebec in Montréal (UQAM).
Networking Lunch
KEYNOTE: Delivering a vibrant Open Banking future
Gillian Riley
President & Chief Executive Officer Tangerine Bank
POWERHOUSE DEBATE: Open Banking: A global phenomenon?
Our panel of experts discuss what’s hot and what’s not when it comes to the global Open Banking movement. Some regions have delivered by market innovation and others have implemented a standard. Where does Canada fit in? What are the challenges for consideration to ensure Open Banking becomes more than a mere compliance exercise and what success stories should we be paying close attention to? How do we create a balance between customers’ digital appetite and customer privacy and data protection? What can we learn from global examples? Our panellists will unpick all of this and more to help you cut through the noise and frustration.
Darren Stevens
Chief Executive Officer AVATO SystemsI was told in my first pro rock band back in 1984, “it doesn’t matter whether you win or lose, how hard you try, or even how you play the game, only, how good you look doing it”.
Darren Stevens is a technical leader and pioneer in system connectivity and software integration. With over 35 years of experience in software development, he has developed a deep understanding of the unique integration requirements of banking and healthcare technology: high performance, availability, scalability, and security.
David Beardmore
Ecosystem Development Director Open Banking Implementation EntityDavid’s role at the OBIE is to lead the growth and development of the open banking ecosystem. His key objective is to facilitate and encourage end user adoption of products and services powered by open banking. This includes all marketing and events, bringing new participants into the directory, and developing effective propositions which allow consumers and businesses to derive maximum benefit from sharing their transactional data.
His 25 years in data-driven insight and marketing have seen him work with many leading brands in multiple sectors and countries. In addition to working for some of the largest players in the data world such as Experian, Callcredit and Telefonica, David also ran his own boutique data insight business, Thinkdata, for 5 years before its acquisition by Bertelsmann. Prior to joining OBIE, David spent 3½ years as the Commercial Director at The Open Data Institute where he also led their work on open banking, helping governments and regulators in Mexico, Australia, New Zealand, Japan and Canada. David regularly speaks on open banking at conferences in the UK and internationally, has co-authored a number of reports on Open Banking, and was interviewed on BBC TV on the day it officially launched in the UK.
Originally a classically trained musician, David has a Master’s from Cambridge University and an MBA in Marketing. He sits on the board of Open Data Australia, and also as a non-executive director for Boundless, a theatre company for young people. Ever the optimist, he continues to hold a season ticket at Nottingham Forest Football Club.
EXCLUSIVE: The BIG reveal: Open Banking customer survey results
EQ Bank’s Chief Executive Officer reveals the results of its Open Banking survey, which sourced consumer preferences and opinion on the future of Open Banking in Canada. Taking the narrative away from the ‘inner magic industry Open Banking circles’ EQ has given Canadian consumers a choice by garnering their opinion on how they see the future of finance. One not to be missed!
Andrew Moor
Chief Executive Officer EQ BankAndrew joined Equitable Bank (TSX: EQB) as Chief Executive Officer in 2007. Andrew’s focus in recent years has been in positioning Equitable Bank as “Canada’s Challenger Bank”. Andrew has been establishing EQ Bank as a leading digital banking player, with an easy to use mobile app that offers a unique combination of payments functionality and great savings rates. Equitable Bank is Canada’s ninth largest schedule 1 bank with over $30 billion of assets under management. Equitable was a founding shareholder in Borrowell, and participates in the Portage ecosystem through an investment in Portage Funds giving the Bank a view into the Canadian fintech ecosystem.
Andrew is a keen observer of the challenger and neo bank community around the world. He is interested in how banks can lever technology to improve the societies in which they operate. He is a member of the Executive Council of the Canadian Bankers Association and Chairman of the Banks and Trust Companies Association. Andrew is a Director of Sleep Country Canada Inc. (TSX:ZZZ) and a member of the Smith School of Business Advisory Board at Queen’s University.
Refreshments & networking
The credit union perspective
Patrick Barr
Programme Director Large Credit Union Coalition
POWERHOUSE DEBATE: Open Banking for SMBs is a must?
- Open Banking: What is the appetite from small and medium sized businesses (SMBs) and are the barriers too high for entry?
- Smoothing the speed of innovation; how are regulations altering the way smaller companies do business?
- What more can the sector do to drive SMB productivity and enhance competition?
- Industry progress in building an Open Banking strategy around customer and service delivery expectations
- Why is hyper-personalization crucial for SMBs to maximise open banking potential?
- Fostering customer trust: Ensuring the third-party data sharing exchange is compliant and secure as digitalsurge encourages greater data sharing to deepen opportunities
Moderated by Glenn Parkinson
Eytan Bensoussan
Chief Executive Officer NorthOneEytan deeply believes that the success of the small business sector is one of the most important causes of our time. It has the potential to reduce income inequality, increase economic mobility, and empower underbanked communities across the nation. Creating a banking service that leverages the best technology in the world to propel America’s SMBs on their journeys is why Eytan started NorthOne.
Prior to NorthOne, Eytan was a spent 6 years at McKinsey & Company. He served clients in the Financial Services industry, usually on the topic of digital customer experience and financial inclusion.
Glenn Parkinson
Banking & Capital Markets Leader EY CanadaGlenn leads the Banking & Capital Markets Sector for Canada, and is a Partner in Consulting. He has 20 years of consulting experience, primarily in financial services where he leads strategic growth mandates as well as large transformation programs with clients in Personal banking, Commercial & Small business banking as well as in Wealth & Asset Management.
Glenn is a graduate of Systems Design Engineering at the University of Waterloo and holds an MBA from Harvard University.
Shekher Puri
Vice President Digital Components and Platforms RBCAs a leader with Canada’s largest Financial Institution, Shekher began his career at RBC in 2002, where he joined the branch network and held several leadership roles, including Regional Vice President, Integrated Markets, in GTR. He also brings experience from working in leadership roles at the Advice Centre, RBC Insurance and Mutual Funds Distribution. In 2019, Shekher took on leadership of the Digital Identity, Security, Access, APIs and Open Banking team, which has launched several industry-leading solutions that are being used across RBC Channels and Businesses, for example, North America’s first Digital Identity Verification solution in 2020. In his current role, Shekher is responsible for identifying, building, and deploying critical re-usable digital patterns, assets, and components to drive digital engagement, bionic sales, and strategic reuse. Shekher is accountable for scaling the manufacturing of re-usable components and rethinking how RBC manages digital capabilities. Shekher continues to also lead the Digital Identity, Access & Security, and Open Banking/APIs strategy for RBC.
CLOSING REMARKS
AFTER PARTY
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