Our Privacy Promise
Your data is important to you. Open Banking Expo and its organiser Borough Bench Media Ltd values your privacy and we want to be clear about the data we collect, how we use it and your rights to control that information. We respect your personal data. We have never and will never sell it to third parties.
At Open Banking Expo we collect different types of information about our users for six main reasons:
- To help us to monitor and improve the services we offer
- To produce a delegate badge, relevant delegate information and guarantee entry to Open Banking Expo physical and virtual events
- To sell advertising space on the site and sponsorship & exhibitor opportunities at our events
- To keep our clients up-to-date with the products and services we offer
- Where we have an appropriate legal basis for processing, to market products and services to
- To give you access to the On Demand area of our website and all of its content.
To make it easier for you to read this policy, below are a number of links that will take you directly to particular sections.
- About us
- The protection of your privacy and personal information is important to us. We make sure that not only do we have appropriate security measures in place, but that any other organisation we work with to provide a service also meets the same standard as us.
- We will respect your privacy. You should receive marketing emails only from us and, if you agree, from other organisations we have carefully chosen. We will make sure that the boxes you need to tick if you are happy to receive marketing are presented clearly and at an appropriate time.
- We will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it.
- We will collect and use your personal information only if we have your permission or we have sensible business reasons for doing so, such as collecting enough information to manage your event registration.
- We will minimise the amount of information we collect from you to what we need to deliver the product and services you have requested.
- We will be clear in our dealings with you as to what information about you we will collect and how we will use it.
- We will use personal information only for the purposes for which it was originally collected and we will make sure we delete it securely.
- If we, our service providers, or our commercial partners transfer any information out of the European Economic Area (EEA), it will only be done with the relevant legal instruments or permissions being in place.
What information do we collect about you and how do we use it?
We collect information on you:
- when you register for Open Banking Expo
- when you contact us for more information
- when you work with us in a commercial capacity, either as a sponsor or partner
- when you sign up for our newsletter
- when you download any content from our site
- when you use the website through cookies
- when you sign up for our On Demand content
What legal bases do we use for processing your data?
We use different legal bases depending upon the purpose for collecting your data in the first instance:
- For all data collected to sign up for a product and service such as signing up to our newsletter, or downloading content we process the data using Legitimate Interest, i.e. you are able to access an extensive range of information in exchange for supplying your information, and we have a relationship where the balance of benefit is in your favour.
You always have a choice in the management of your data in this manner and can opt out of processing under this basis at any time.
- Where you provide data in the course of the purchasing a ticket to the Open Banking Expo we process your data under Contract, i.e. your data is necessary for the fulfilment of the service.
Any additional contact, i.e. telling you about another product or service closely related to the product or service you have bought is managed under legitimate interest.
- Any secondary processing of your data, i.e. sharing with third parties, sending you messages on behalf of third parties, transfer to third countries, is managed under Consent.
Under the terms of current data protection legislation, we will always make it as easy as possible for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the service you have requested.
From time to time we may use some elements of the data you supply to target the messages we send you. For example, we may use your location to send you information about an event which is happening in the same country, or we may use your company type to send you a relevant news story.
None of this information is collated by wholly automated means and the rights and freedoms of the data subject are safeguarded by suitable measures.
How long do you hold on to my data?
Because we collect data for a wide range of purposes, we do not have a singularly defined retention period. For each individual product and service we define a carefully assessed timeframe within which we retain your data.
After this, data is managed to ensure that it is either erased from our system, minimised and retained for legal reasons or pseudonymised and retained on a global suppression list to ensure that you do not receive unwanted messaging from us.
- Registering as a subscriber or delegate
The minimum information we need from you to register you as either a subscriber or a delegate is your name, job title, company name and address, landline telephone number and email address. We will ask you more questions for different services, including marketing emails. Unless we say otherwise, you must answer all the registration questions.
We may also ask some other, voluntary questions during registration (for example, general demographic questions about your business) so we can gain a clearer understanding of who you are. This enables us to assess whether you qualify for a free registration, need to be invited to an event as a VIP or to deliver specific products to you. We may also use these details to create anonymised audience information for our sponsors and partners to facilitate their advertising or commercial decision-making processes.
We will process data collected for the purpose of facilitating your registration or subscription on the basis of Legitimate Interests to deliver the service for which you have registered or subscribed. You always have a choice and can opt out of processing on this basis at any time by contacting our Database Manager, Kelly Stanley by email at firstname.lastname@example.org.
- Other uses of your data
With your permission, we may also send you emails from trusted partners we think may interest you. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’.
We do not sell your data at any time. We will only share your data with our sponsors and commercial partners with your permission.
Use of children’s data
We do not intentionally collect information regarding persons under the age of 18.
- Updating your personal information
Under current data privacy legislation, you have the right to rectify, erase or restrict the processing of your data without undue delay. You may also request access to the data we hold on you.
To do this or to update your personal information at any time please contact our Database Manager Kelly Stanley by email at email@example.com.
- Who we share data with
We do not sell or share your data at any time for marketing purposes.
Any other organisations who access your information in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and keep to data-protection and privacy laws which apply. We may also independently audit these service providers to make sure that they meet our standards. We may use service providers to help us run these sites (or services available on the sites), some of whom may be based outside the EEA, in this instance any data transfer will only occur by one of the three legal instruments determined by the EDPB.
Changes to this policy by date
May 2021 – Updated policy to include virtual events and On Demand section
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2) Information collected
In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.
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