Cathy Ly

Cathy Ly is the Vice President of Small Business Banking at Equitable Bank, where she focuses on supporting small business owners with innovative solutions. Cathy also leads the bank’s Open Banking strategy, aiming to enhance customer experiences through seamless, pro-customer digital banking solutions.

Prior to EQ Bank, Cathy worked for over a decade as a management consultant at ZS Associates, the Boston Consulting Group, Jackman Reinvents, and independently as a Customer Experience advisor to executive teams in hospitality, retail and financial services. She has deep empathy for the experiences of small business owners having also spent four years of her career running a home décor business and getting shot down by many a small business loan officer.