Christine Day

Christine is the Chief Information and Technology Officer (CITO) for Questrade Financial Group acting as the CITO for multiple companies: Questrade, QuestWealth, QuestBank, and Community Trust. In this capacity, Christine led the growth of the technology team from 8 to over 470 IT staff in 4 countries. In tandem, she led the creation of Questrade’s suite of proprietary brokerage systems including an industry-leading, low-latency, direct access trading platform for equities on all North American markets. As both CIO and CTO, Christine provides Questrade with the leadership and technical capabilities to be consistently ranked as the fastest growing online brokerage, #1 online brokerage in Canada, and one of Canada’s best-managed companies for 10 consecutive years.

Christine Day offers a unique blend of objective analytical thinking, creativity, curiosity, and the tenacity to deliver results. She is a passionate advocate for consumers and leverages best-of-breed technology solutions as a mechanism for advocacy. Christine thrives on challenge. Where others may see barriers, Christine sees opportunities and leads others to gain comfort outside their comfort zones. She made significant contributions to a fundamental change in Canada’s regulatory posture and the introduction of Canada’s first Robo-advisory platform, QuestWealth Portfolios.

Christine is determined to modernize financial services in Canada for the benefit of all Canadians. Christine is an advisor on numerous industry boards and working groups. With a unique combination of expertise with financial services and financial technology, Christine has contributed greatly to transformative change in Canada, most notably the introduction of Open Banking and Real-Time Payments Rails. Christine is on the Member Advisory Council (MAC), a 20-person council codified in the Canadian Payments Act which serves as a consultative and engagement forum for system participants of Payments Canada. She is also on the Payments Canada Modernization Fraud Surveillance Steering Committee. Christine is on the Board of Directors for FDATA (Financial Data and Technology Association) working with government, regulatory authorities, and financial industry stakeholders to propel Open Banking in Canada. Christine has been a strong advocacy voice on dozens of conference panels and invitation-only consultations. Christine served on the Ontario Securities Commission Launchpad for two consecutive years to modernize regulation in capital markets and the TMX Group Executive Oversight Committee for Post-Trade System Modernization Projects.

Within technology more specifically, Christine served on the Board of Directors for the CIO Association of Canada for three years and on the Information Technology Management Advisory Council for Ryerson University, Ted Rogers School of Management. She is a frequent speaker at conferences and CIO gatherings on topics ranging from Women in Technology, CIO strategy, artificial intelligence, digital transformation, FinTech innovation, and IT leadership.