Equiniti Credit Services (EQCS) has been chosen by Cardiff-based bank, Hodge to create a flexible digital mortgage servicing solution. This latest client win is significant for EQCS and marks its move into the mortgage market for the first time.
EQCS is working with Hodge to integrate its digital, API-led platform into Hodge’s existing mortgage origination system. This will allow Hodge to bring servicing and collections under direct control and, further down the road, provide a means for Hodge mortgage customers to make payments and manage their accounts online.
Through this platform, EQCS is also providing Hodge with access to real-time data monitoring tools, allowing it to improve how it identifies and manages risk for its mortgage customers.
Managing Director, Richard Carter, says this is a natural evolution for the company: “The mortgage market has traditionally been slow to adapt to consumers’ demand for fast, online access to their accounts, which is the norm across other areas of the credit industry.
Our cost-effective loan servicing platform provides an unrivalled depth of functionality in a single, integrated and scalable solution. It gives flex to integrate into in-house origination systems, arming mortgage providers with the tools they need to quickly launch competitive new services, whilst ensuring they remain compliant with regulation.”
Anthony Fisher, Chief Operating Officer at Hodge, said of the partnership: “Working with EQCS will allow us to focus on what we do best, providing flexible mortgage solutions for our customers.”
“This new relationship enables us to simplify the process and reduce operating costs associated with mortgage management. In future it will give our customers more flexibility and greater access to their mortgage accounts.”
Leading the UK in adopting a digital approach to providing loan functionality, Equiniti Credit Services focuses on automation, customer self-service, scale and efficiency whilst embracing modern architectures. Technologically adept, it is an API-first solution, enabling connectivity from enterprise components to its broad range of loan management services.