PayPoint and ScottishPower expand partnership

Ellie Duncan
04 Jan 2024

UK-based PayPoint has expanded its partnership with gas and electricity provider ScottishPower, launching services that will allow the energy company’s customers with smart meters to add credit using the PayPoint network.

The release of these new services means that customers of ScottishPower now have an additional 28,000 PayPoint retail locations where they can add credit to their energy meter in cash or card.

As well as using traditional energy keys and cards to top up, customers will have the ability to display a barcode issued on their ScottishPower app, or in a letter, at PayPoint stores to top up their smart meter.

The new service, called ‘SMETS2’, enables customers to view their energy usage in real-time, and to see how much energy different household devices are using.

Jo Toolan, client services director at PayPoint, said: “We are thrilled to be extending our partnership with ScottishPower, supporting customers with a more convenient way to top up and manage their energy payments.

“Our retail partners play an important role in their communities, and the range of services they provide, including the expansion of this partnership, will bring more customers to their stores.”

Back in September last year, PayPoint begun offering bank-to-bank transfers as a payment initiation service provider (PISP) to pay-as-you-go energy customers with its new Pay by Bank service.

At the time, Toolan said: “Our most recent Pay by Bank solution offers customers a payment method that requires fewer steps and less data input than others, thereby reducing friction in a customer’s payment journey.”