Chris Sweetland is CIBC’s SVP of Payments, Strategy & Transformation and resides in the Personal & Business Bank (PBB) arm of the Canadian retail bank. Chris is responsible for our Payment Strategy, our exploration of new products, services, platforms and partnerships related to PBB commerce and payments, and advises the broader organization on investments, priorities and roadmaps in support of all retail lines of business.
Before CIBC, Chris led Square’s Industry Relations and Payments Operations & Partnerships teams. Chris represented the interests of the small business and microseller community against an increasingly complex backdrop of payments and commerce The Operations & Partnerships function under Square’s Payments organization where Chris looked after Square’s Seller communities in North America, Europe, Australia and Japan. Before joining Square in 2017, Chris led a Business Development and Commerce Partnerships team at Google focused on mobile, online and in-app payments that solicited card network, financial institution, card issuer, and digital payments participation in Google Pay (previously, Android Pay).
Prior to Google, Chris was Vice President of Corporate Initiatives at Visa Inc., and led the business development and product partnerships engagement of the major US financial institutions and their participation in the launch of the Visa Token Service in support of the introduction of Apple Pay.
In nine years between Visa U.S.A. and Visa Inc., Chris led a team based in Singapore focused on Emerging Payments Partnerships and Industry Programs across Asia Pacific, Easter Europe, Middle East, and Africa. He participated in Visa’s 2008 IPO, while managing a team of corporate strategy professionals who oversaw the financial restructuring and network pricing overhaul in the transition of the network association to a for profit, public company. Prior to his work tied to the IPO, Chris managed numerous pilot programs for Visa U.S.A. as a Product Innovation manager focused on mobile and contactless initiatives between 2006 and 2008. Before 2006, Chris consulted various companies including Visa in the payments, financial services and technology industries at Accenture. He spent four years between Accenture
and Economists, Inc. advising businesses and law firms in areas including marketing, technology, antitrust, competition, and litigation.
Chris holds a B.A. in Economics from Colgate University. He’s a former chapter President of the Omecron Delta Epsilon academic honor society. In 2001, Chris was named to the College Sports Information Directors of America (CoSIDA) Academic All America team for his participation in the Colgate University cross country and track and field teams