I am Head of Product and Engineering for the Client and Customer Channels at 10x Banking with the mission to make banking 10 times better for banks, their customers and society as a whole. I’m accountable for all interfaces with the platform (including Open Banking interfaces and services), customer onboarding / lifecycle management, identity, customer servicing, colleague operations. We serve clients in the UK/Europe, Australia and some other markets, including providing open banking compliance where required.
My interest was peaked in open banking in the early days of the PSD2 RTS while working across Tesco Bank and the Retail arm looking at payments and building a digital wallet. Both building propositions around it and also mitigating some threats presented by SCA. Since then I’ve been involved aspects of delivering compliance and utilising the commercial opportunities of Open Banking in a couple of roles at HSBC covering a large number of geographies before joining 10x.