Managing Director; Global Head Digital Channels Citi
Mayank Mishra is the Global Head of Online Banking and Connectivity Services, at Citi’s Treasury and Trade Solutions (TTS) business. Mayank Mishra is responsible for leading Digitization, Client Experience and Productivity initiatives for online payments and other Treasury and Trade Solutions across the global footprint of 95+ countries through the use of Industry leading Digital platforms. In this role Mayank Mishra and his team works with the clients to drive Strategy, Execution and commercialization of CitiDirect BE, Citi’s award winning Online Banking platform. This platform CitiDirect BE provides a wide range of services across Payments, Receivables, Liquidity, Trade and Supplier Finance supporting all the Citi Treasury and Trade Solutions markets globally. Mayank Mishra is also responsible for Streamlining Corporate to Bank payment and information flows through integration with clients’ systems such as Enterprise Resource Planning (ERP) and Treasury Management solutions. Mayank Mishra’s priorities include enhanced overall experience through creation of industry leading Online Banking and Connectivity capabilities. Mayank Mishra has over 25 years of industry experience, with over 12 years in leading Digital Services in Online Payments space. Mayank Mishra holds a Master’s degree in Computer Science and currently resides in New York City. He is an avid golfer and a tennis enthusiast.