Faith Reynolds

Independent Consumer Finance Expert and Financial Services Consumer Panel

Faith is an independent consumer finance expert. She is a member of the Financial Conduct Authority’s Financial Services Consumer Panel where she chairs the EU Working Group and is the lead for technology and innovation. She acts as the Customer Representative on the Open Banking Implementation Entity Steering Group and authored the widely-read report, ‘Open Banking: A Consumer Perspective’.  She recently joined the Current Account Switch Service as an independent non-executive director. Faith is also a member of the RegTech Council.
Previously, Faith was a member of the Payments Strategy Forum, ESMA’s Financial Innovation Standing Committee Consultative Working Group, as well as CILEX’s Strategic Risk Committee. Between 2010-2012 Faith pursued the Clore Social Leadership Programme, undertaking research into Big Society while based at the Institute for Government and more recently helped the Institute look at how it creates impact.
Faith was a member of HM Treasury’s Financial Inclusion Taskforce, advising Government on its financial inclusion strategy and she also set up Toynbee Hall’s financial inclusion work.


Harnessing Open Banking to help vulnerable customers