Insight: Ensuring good outcomes for vulnerable customers

The Lending Standards Board’s Elizabeth Thompson gives practical guidance to banks and lenders on supporting vulnerable customers.

Insight: Exploring the potential for a digital euro

Barry Rodrigues, EVP payments at Finastra, writes about the many challenges associated with creating a digital currency in Europe and how banks can overcome the threats from CBDCs.

Q&A: Emma Steeley reveals how Aro is deploying data intelligence in personal credit

Aro’s Emma Steeley on transitioning the company to a product-led approach and creating a more inclusive culture in the process.

Insight: From Open Banking to ecosystem banking

To win in an Open Banking landscape, banks need to proactively define their role in the financial ecosystem to create new value for customers, according to Wipro’s Anmol Grover.

Insight: Open Banking in Canada – a pathway to success

With the implementation of Open Banking in Canada underway, it is an opportune time to reflect on the requirements for ecosystem participants to meet regulatory, technical, security and operational needs. How do we ensure that the industry continues to spur innovation and drive new product and service offerings?

Insight: The identity verification problem facing global businesses – and how Open Banking can help

Plaid’s head of Europe, Ripsy Bandourian, explains how Open Banking can alleviate the headache global businesses face to localise identity verification.

Insight: Three data-backed considerations for your Open Banking strategy

Joint research commissioned by EY Canada and Symcor found that Canadians continue to display a high degree of trust in their financial service providers, while personal banking customers show a greater willingness to share their data with new financial service providers.

Insight: Catching a wave – why fintech’s ‘second generation’ is here to stay

Brite Payments chief executive officer Lena Hackeloer writes about the economic turbulence that has helped bring so-called “second generation” fintechs to the fore.

Q&A: CloudEntity’s Brook Lovatt on the interaction between Open Banking and digital identity in Canada

Brook Lovatt, chief executive officer of CloudEntity, explains why more education about the interaction between digital identity and Open Banking is required.

Insight: What can Open Banking payments learn from the adoption of card payments?

Darran Morford of obconnect writes about the challenges facing Open Banking today, and what we can learn from the adoption of Chip and PIN card payments in the late 1990s/early 2000s.