Survey: What does the future of digital lending look like?

Ellie Duncan
12 Jan 2023

Open Banking Expo, in association with Experian, has launched a survey to gauge how far along on the digital lending journey the ecosystem is and the challenges that remain in adopting automation and the decisioning process.

Respondents will be entered into a prize draw for a chance to win a pair of free tickets to an Open Banking Expo event of their choosing.

The survey follows a Live Panel Debate last month, in which Simon Forster, a senior consultant at Experian, said that the number of financial services products “being taken through digital channels” has increased.

He also remarked that “customers expect lenders to know their circumstances and preferences, with any offer being given aligned to these”.

The survey, which runs until the end of January, includes 10 questions, covering areas such as automation and machine learning, the cost-of-living crisis, and future investment plans.

Among the questions posed in the survey are, is it a technical challenge to deploy modern Machine Learning models into production for your organisation, and how effective is your model regulatory and governance process?

Click here to take part in the survey and tell us your views.