Worldline and ING ‘prolong’ partnership in new multi-year agreement

Ellie Duncan
30 Jan 2023

Payment service provider Worldline has extended its partnership with ING Bank, to handle the Dutch international bank’s issuing processing in the Netherlands, Belgium and Germany.

Under the extended multi-year deal, ING has outsourced debit and credit card issuing and processing across multiple countries to Worldline.

Worldline said that, by partnering, ING can rely on cards issuing services that are backed by “state-of-the-art technology, lower operation costs and best-in-class capabilities”.

Customers of ING will have access to an enhanced range of issuing solutions, which are fully compliant with local and global regulations.

Alessandro Baroni, deputy head of financial services at Worldline, said: “ING and Worldline have been partners in various countries for over three decades.

“We are very proud that ING is not only prolonging this partnership but also extending the number of countries and services.”

Baroni added: “By outsourcing card issuing processing services to us, ING can focus on creating value for their customers by re-inventing digital journeys.”

At Open Banking Expo Europe, which took place in Amsterdam in September 2022, Laura Mian, innovation driver Open Banking at ING, took part in a powerhouse panel debate on Open Finance and PSD3.

She joined Ana Climente, head of Open Banking at BBVA SpainHetal Popat, global Open Banking director at HSBC and Arturo Gonzales Mac Dowell, board member of the European Payments Council, on stage at the Expo.