Fintech platform Adyen has partnered with touchless self-checkout solution Autocanteen to create a seamless self-checkout service for diners.
Through the partnership, Adyen’s technology will support Autocanteen in five countries, enabling customers to pay in their preferred currency.
In addition, Adyen will help Autocanteen to understand local payment regulations in international markets.
Autocanteen’s AI-powered self-checkout has reduced service times in the catering industry, from an average of two customers served per minute, to 12.
Colin Neil, managing director at Adyen UK, said: “Consumers have become more accustomed to using technology that enhances the dining experience across the hospitality sector, whether that’s using new ways to pay, or self-ordering at the table by using apps.”
According to recent research commissioned by Adyen, 22% of consumers admitted leaving a restaurant without placing an order because they hadn’t been able to pay how they wanted, while 54% now expect to be able to pay for goods with digital wallets.
“Speed and convenience is everything to us at Autocanteen. Working with Adyen allows us to build on this, making sure our payments process is completely frictionless,” added Sergii Khomenko, co-founder and managing director at Autocanteen.
He urged the sector to continue on its digital transformation journey, to shorten queues and give consumers “new ways of purchasing goods”.
In October last year, Adyen formed an Open Banking-powered payments partnership with Tink, initially launching in the UK.
Tink’s payment initiation technology was embedded into Adyen’s single platform, enabling customers of the fintech platform to offer account-to-account payments to consumers.